What is a ProMover?

The ProMover Program promotes ethical principles in the moving and storage industry and works with Federal and state governments to mitigate unethical moving practices; it clearly separates professional movers from rogue operators masquerading as legitimate movers.  And most importantly, this program aids consumer by providing an identifiable measure of quality while, at the same time, enhancing the moving industry by encouraging and recognizing high professional achievement.

To qualify as a ProMover, movers must agree to abide by a Code of Ethics and pass a rigorous review of professional business standards before being recognized as a quality moving company.  In addition, each mover must execute a Signatory Agreement affirming that they agree to uphold the Code of Ethics of the AMSA, to use/display any AMSA Logo, including the  ProMover logo, in a professional manner, and to observe the FMCSA/STB consumer regulations and the AMSA By-Laws.

AMSA is the only national trade association representing motor carriers that specialize in household good transportation and commercial moving and storage. AMSA has approximately 3,700 members.

What is AMSA?

As the representative of the nation's household and office goods movers, AMSA holds itself out as the good steward of the moving industry.  We believe in effective government regulations and policies which allow our members to provide quality service at competitive prices.  Along with providing advocacy for consumers utilizing professional moving and storage services, we strive to furnish information that informs the public about their rights and responsibilities when they move and the value of professional moving and storage services.

Why Use a ProMover?

During 2008, an estimated 40 million Americans changed residences -- some for new jobs and new beginnings, some to begin retirement, and some, unfortunately, for reasons beyond their control, such as foreclosure or divorce.  Regardless, relocating can often be a hectic and stressful life transition said to rank right up there with losing a loved one or a job.  During such times, it's no wonder consumers may not be as careful as they should be when selecting a mover -- and as with other businesses, there are those in the marketplace who'll take advantage of them.

Recently we had reporters and consumers contact us for help when so-called "rogue operators" -- con artists, really --- were not living up to their promises, often made on a website that masked their phony operations.  We heard about a trailer of household goods being held hostage unless the customer paid an exorbitant delivery fee.  Or a "mover" who claimed the items suddenly weighed more than they did when it was loaded -- and would cost substantially more to deliver.

Yet thankfully, not only do these incidents not tell the whole story -- they're actually a small fraction of it.  The vast majority of Americans who engaged a moving company were quite satisfied with the professionals who are members of the American Moving & Storage Association (AMSA).  In fact, 99.9% of all moving claims by customers are resolved without litigation or even arbitration.

Moody Movers'  ProMover affiliation assures you that you are contracting with a professional, ethical and honest moving company who will take the worry and hassle out of your next move.